GC RADAR LLC — TERMS OF SERVICE

Version 1.0 | Effective: May 4, 2026

IMPORTANT LEGAL NOTICE

These Terms of Service (“Terms,” “Agreement”) form a legally binding contract between you (“User,” “you,” or “your”) and GC Radar LLC, a South Carolina limited liability company (“GC Radar,” “we,” “us,” or “our”). This Agreement contains binding arbitration, class action waiver, limitation of liability, and indemnification provisions that affect your legal rights. Read it carefully.

By creating an account, starting a free trial, making a purchase, accessing the GC Radar platform, or using any feature of our services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, do not use GC Radar.

TABLE OF CONTENTS

Acceptance and Modifications

Eligibility and Account Requirements

Platform Description and Role

No Guarantees or Warranties

Permit Data and Contact Information

Subscriptions, Free Trials, and Billing

Refund Policy

Chargebacks, Payment Disputes, and Anti-Fraud Provisions

Data Accuracy and Third-Party Sources

User Conduct and Acceptable Use

Regulatory Compliance and User Obligations

Intellectual Property

Third-Party Services and Integrations

Service Availability and Modifications

User Content and Feedback

Privacy and Data Protection

Monitoring and Quality Assurance

Account Suspension and Termination

Limitation of Liability

Indemnification

Dispute Resolution and Arbitration

General Provisions

Contact Information

1. ACCEPTANCE AND MODIFICATIONS

1.1 Agreement to Terms

Your access to and use of GC Radar constitutes acceptance of these Terms. New users agree at signup. Existing users agree to updated Terms by continued use after notice of changes.

1.2 Modifications

GC Radar may modify these Terms at any time. Material changes will be communicated by email to the address on your account, by in-platform notification, or by posting a revised version on our website at least thirty (30) days before the effective date. Non-material changes (clarifications, formatting, typo corrections) may take effect immediately upon posting.

1.3 User Responsibility to Review

You are responsible for reviewing the current version of these Terms periodically. The current version is always available at gcradar.io/terms and inside your account settings. Continued use of GC Radar after the effective date of any modification constitutes acceptance of the modified Terms.

1.4 Version Control

This is Version 1.0, effective May 4, 2026. Prior versions, if any, are available upon written request to [email protected].

2. ELIGIBILITY AND ACCOUNT REQUIREMENTS

2.1 Age and Legal Capacity

You must be at least eighteen (18) years of age and have full legal capacity to enter into binding contracts. By creating an account, you represent and warrant that you are at least 18 years of age and meet these requirements. The Services are not intended for, directed to, or available to anyone under 18. GC Radar does not knowingly permit use by anyone under 18 and may suspend or terminate, without notice and without refund, any account it reasonably determines to belong to or be operated by a person under 18.

2.2 Business Use Only

GC Radar is a business-to-business platform intended SOLELY for use by licensed and properly authorized commercial entities, including but not limited to general contractors, roofing contractors, HVAC contractors, plumbing contractors, solar installers, and other trade service providers, as well as their employees and authorized agents. GC Radar is NOT intended for personal, household, or consumer use. You represent that you are using the platform exclusively for legitimate commercial purposes related to a bona fide trade or service business.

2.3 Account Registration

You must provide accurate, current, and complete information during registration and during any onboarding configuration (including selection of counties, trades, and seat counts), and you must keep that information current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorized by you.

2.4 One Account Per User or Entity

Each individual or business entity may maintain only one (1) active account, unless GC Radar expressly authorizes additional accounts in writing. Creating multiple accounts to evade seat caps, manipulate pricing, abuse free trials, evade enforcement, or otherwise circumvent these Terms is strictly prohibited and is grounds for immediate termination without refund.

2.5 Account Security

You must immediately notify GC Radar at [email protected] of any unauthorized access, suspected breach, or compromise of your account. Do not share your credentials with anyone outside your authorized seat allocation. GC Radar is not liable for any loss or damage arising from your failure to maintain account security.

2.6 Geographic and Legal Restrictions

GC Radar is operated from the United States and is subject to U.S. and South Carolina law. You are solely responsible for compliance with all laws applicable to your access and use, including those of your jurisdiction and the jurisdictions of property owners or contacts you reach using our data.

3. PLATFORM DESCRIPTION AND ROLE

3.1 Software-as-a-Service Platform

GC Radar is a software-as-a-service (SaaS) platform that aggregates building permit data and related public-record information from county, municipal, and state sources, enriches that data with contact information from third-party providers, and delivers it to authorized subscribers through web dashboards, integrations, and API endpoints.

3.2 What GC Radar Is NOT

You acknowledge and agree that GC Radar is NOT, and does NOT act as, any of the following:

A licensed real estate broker, agent, or salesperson in any jurisdiction

A licensed contractor, builder, or trade service provider

A fiduciary, advisor, or consultant of any kind

A legal, tax, accounting, financial, investment, regulatory, or compliance advisor

A telemarketing service, calling service, or text messaging platform

A party to any transaction, contract, communication, or relationship between you and any third party

A guarantor, insurer, or validator of data accuracy, lead quality, or business outcomes

A participant in your sales, marketing, or business operations

3.3 Independent Operation

You operate independently. You alone are responsible for your business decisions, sales practices, due diligence, customer communications, contract negotiations, and outcomes. GC Radar provides data and tools only and does not act on your behalf.

3.4 No Professional Advice

GC Radar does not provide and has never provided professional advice of any kind, including legal, tax, accounting, financial, regulatory, real estate, construction, or compliance advice. Any communications from GC Radar staff (including during setup calls, support interactions, training sessions, or marketing content) are general informational content only and do not constitute professional advice. You are responsible for consulting qualified professionals licensed in your jurisdiction for any decision requiring professional judgment.

3.5 No Coaching or Business Strategy Services

GC Radar does not provide one-on-one coaching, sales training, business strategy consulting, market selection guidance, deal structuring advice, or personalized growth services. Setup calls, onboarding sessions, and customer support interactions are intended to assist you in configuring and using the platform, not to advise on your business.

4. NO GUARANTEES OR WARRANTIES

4.1 Service Provided “As Is”

THE GC RADAR PLATFORM, INCLUDING ALL DATA, FEATURES, REPORTS, ENRICHMENTS, INTEGRATIONS, AND RELATED SERVICES, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GC RADAR DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING:

Warranties of merchantability, fitness for a particular purpose, and non-infringement

Warranties of accuracy, completeness, currency, reliability, or quality of any data or content

Warranties that the platform will be uninterrupted, error-free, secure, or free from viruses or malicious code

Warranties that any defects, errors, or inaccuracies will be corrected

Warranties relating to third-party data sources, third-party services, or third-party integrations

Warranties arising from course of dealing, course of performance, or usage of trade

4.2 No Guarantee of Outcomes

GC Radar makes NO guarantees, representations, or promises regarding outcomes from your use of the platform, including:

Lead quality, contact reachability, response rates, or conversion rates

Number of permits available in any county, trade, or time period

Accuracy of permit details, permit dates, owner names, or contractor associations

Validity, currency, or reachability of phone numbers, email addresses, or mailing addresses

Property owner interest in your services

Closing rate, revenue, profit, return on investment, or other financial results

Compliance of your activities with applicable telemarketing, privacy, or licensing laws

Success of your business, marketing campaigns, or sales efforts

4.3 Your Acknowledgment

BY USING GC RADAR, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE IS AT YOUR SOLE RISK AND THAT GC RADAR PROVIDES NO GUARANTEES OF ANY KIND REGARDING THE PLATFORM, DATA, LEADS, ENRICHMENTS, INTEGRATIONS, TOOLS, OR OUTCOMES.

5. PERMIT DATA AND CONTACT INFORMATION

5.1 Source of Data

GC Radar aggregates building permit and related public-record data from county, municipal, and state government sources. This data is matched with contact information sourced from third-party data providers, public records, and proprietary enrichment processes. Coverage, refresh frequency, completeness, and accuracy vary by source and may change without notice.

5.2 What “Enriched” Means

“Enriched” means GC Radar has attempted to attach contact information (including phone numbers, email addresses, or mailing addresses) to a permit record using one or more third-party data providers and proprietary matching logic. “Enriched” does NOT mean:

The contact information is current, valid, or reachable

The contact is the actual property owner, permit applicant, or decision-maker

The contact has consented to receive marketing communications

The contact is interested in any particular product or service

The contact is not registered on a Do Not Call list

The contact has not requested removal from outreach lists

The associated property exists, is in the condition implied, or matches the permit description

5.3 Permit Records May Be Wrong, Stale, or Misclassified

Public-record permit data is generated and maintained by government agencies whose data quality varies widely. Permits may be misclassified by trade, miscoded by status, attributed to the wrong property, duplicated, or absent entirely. Permit dates may reflect application date, issue date, or update date depending on jurisdiction. GC Radar does not independently verify permit records and is not responsible for errors, omissions, or misclassifications in source data.

5.4 Time Sensitivity and Staleness

Permits, property ownership, contact information, and project status all change over time. The interval between when a permit is issued, when GC Radar ingests the record, when the record is enriched, and when you contact the property owner may be days, weeks, or months. During that interval, the property may have changed hands, the project may have completed, the contact may have changed, or the property owner may have engaged another contractor. None of these conditions constitutes a defect in the GC Radar platform.

5.5 No Verification of Property Details

GC Radar does NOT independently verify and makes NO representations or warranties regarding any property details, including:

Property size, dimensions, square footage, lot size, or boundaries

Zoning, permitted uses, setback requirements, or development restrictions

Roof age, condition, square footage, pitch, materials, or replacement history

Structural condition, code compliance, or buildability

HVAC, plumbing, electrical, or solar system details

Environmental hazards, flood zone status, wetlands, or contamination

Liens, judgments, encumbrances, or title status

Market value, comparable sales, or appropriate pricing

Occupancy status, rental history, or tenancy

Any other property characteristic or attribute

5.6 Contact Information Limitations

You acknowledge and accept that contact information provided through GC Radar may:

Belong to a tenant, contractor, family member, agent, property manager, or someone other than the owner or decision-maker

Be outdated, disconnected, reassigned, or simply incorrect

Reach a voicemail, call screening service, blocked-call filter, or anti-spam tool

Belong to a person registered on a federal or state Do Not Call list

Belong to a person who has previously requested removal from marketing lists

Be associated with multiple properties or appear in multiple records

These limitations are inherent to working with public records and third-party data. GC Radar makes reasonable efforts to provide accurate contact information but does not and cannot guarantee accuracy, currency, or reachability.

5.7 Your Due Diligence Obligation

YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR:

Verifying the identity, ownership, and authority of any contact before transacting

Independently confirming any property details before bidding, contracting, or performing work

Confirming current interest and authority of the contact before extending offers or contracts

Conducting all required licensing, insurance, and bonding for your trade in the jurisdictions where you operate

Complying with all telemarketing, anti-spam, and consumer-protection laws BEFORE initiating any contact

Maintaining your own records, scrub processes, and consent management

5.8 No Recourse for Outcome-Based Complaints

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT ACCESS TO PERMIT DATA OR CONTACT INFORMATION DOES NOT ENTITLE YOU TO ANY REFUND, CREDIT, OR OTHER COMPENSATION BASED ON:

Inability to reach a contact

Lack of interest from a contact when reached

A property already being under contract or in progress with another contractor

A permit being completed, expired, withdrawn, or canceled

A contact being on a Do Not Call list or otherwise unwilling to be contacted

A contact reporting your outreach as unwanted, harassing, or unsolicited

Unrealistic price expectations from contacts

Failure to win bids or close jobs from leads accessed through the platform

Results of your due diligence revealing issues with a property, project, or contact

Any other outcome or lack of outcome from your use of GC Radar data

6. SUBSCRIPTIONS, FREE TRIALS, AND BILLING

6.1 Subscription Plans

GC Radar offers subscription plans on monthly and annual billing cycles. Subscription pricing varies based on configuration selected during onboarding, including but not limited to county selection, trade selection, seat count, and feature tier. The price displayed on the price-confirmation page at checkout is the price you agree to pay.

6.2 Auto-Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING CYCLE (MONTHLY OR ANNUAL) AT THE THEN-CURRENT RATE FOR YOUR PLAN UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. BY SUBSCRIBING, YOU AUTHORIZE GC RADAR AND ITS PAYMENT PROCESSOR TO CHARGE YOUR DESIGNATED PAYMENT METHOD ON A RECURRING BASIS UNTIL YOU CANCEL.

You will receive a renewal reminder email no later than seven (7) days before each annual renewal at the email address on file. You may cancel at any time before a renewal through your account settings, without contacting support, or by emailing [email protected]. Where the Automatic Renewal Law of California or any similar state automatic-renewal or negative-option law applies to your subscription, GC Radar will provide the disclosures, affirmative-consent acknowledgments, renewal reminders, and online cancellation mechanism required by that law, and this Section will be construed and applied consistent with those requirements. It is your responsibility to manage your renewal status through your account settings.

6.3 Free Trial Terms

GC Radar may offer a free trial of three (3) calendar days to qualifying users who complete a setup call (also called an activation call or onboarding session) with a GC Radar representative. Free trial eligibility, scope, and duration are determined by GC Radar in its sole discretion.

Critical free trial terms:

A valid payment method must be placed on file at the conclusion of the setup call to activate the free trial

At the end of the three (3) calendar day trial period, your subscription will automatically convert to a paid subscription and your payment method will be charged for the first billing cycle at the configured price

You may cancel the trial at any time before the end of the trial period through your account settings or by emailing [email protected]

Free trial participants receive any promotional discount disclosed at the setup call (such as a discount on the first month) only if the subscription converts to paid and is not canceled or refunded

Each individual and each business entity is eligible for one (1) free trial. Creating additional accounts to obtain additional free trials is strictly prohibited

USERS WHO ACTIVATE OR USE A FREE TRIAL ARE NOT ELIGIBLE FOR ANY REFUND UNDER ANY CIRCUMSTANCES, INCLUDING THE THREE (3) DAY REFUND WINDOW DESCRIBED IN SECTION 7. THE FREE TRIAL ITSELF IS YOUR EVALUATION PERIOD. SEE SECTION 7 FOR FULL REFUND TERMS.

6.4 Pricing Changes

GC Radar reserves the right to modify pricing at any time. For active subscribers, pricing changes will be communicated by email at least thirty (30) days before the new pricing takes effect on your next renewal. Continued use after the effective date of a price change constitutes acceptance. No user is entitled to “grandfathered” pricing unless expressly granted in writing. Promotional pricing or discounts offered to some users do not entitle other users to the same pricing.

6.5 Payment Processing

All payments are processed through Stripe, Inc. and, where applicable, Helcim Inc., as our designated third-party payment processors. By providing payment information, you authorize GC Radar and its payment processors to charge your designated payment method for all fees due under your subscription. You are responsible for maintaining a valid, current payment method.

6.6 Payment Failures

If a scheduled payment fails (insufficient funds, expired card, declined transaction, ACH return, or otherwise), GC Radar may, at its discretion:

Automatically retry the payment one or more times

Suspend or restrict access to your account until payment is received

Downgrade your account or features

Terminate your account after multiple failed payment attempts

Charge late fees, retry fees, or administrative fees to the extent permitted by law

6.7 ACH Discount

Users who elect to pay by ACH (bank transfer) instead of credit card may receive a discount of up to three percent (3%) off list price, applied to recurring charges. The exact discount and eligibility are subject to confirmation at checkout. ACH transactions are subject to settlement timing and return risk per Helcim and NACHA rules. Returned ACH payments are subject to the payment failure provisions above and may also incur ACH return fees.

6.8 Taxes

All fees are exclusive of applicable federal, state, local, and foreign taxes, levies, duties, or similar governmental assessments. You are responsible for paying any such taxes. If GC Radar is required by law to collect any such taxes, the applicable tax amount will be added to the fees you owe.

7. REFUND POLICY

7.1 General Policy

All payments to GC Radar are final and non-refundable except as expressly described in this Section 7. This policy reflects the immediate digital nature of the service, the resources allocated upon activation, and the impossibility of “returning” digital data and platform access once accessed.

7.2 Three-Day Refund Window

USERS WHO SUBSCRIBE WITHOUT TAKING A FREE TRIAL MAY REQUEST A FULL REFUND OF THEIR INITIAL SUBSCRIPTION CHARGE WITHIN SEVENTY-TWO (72) HOURS OF THE TIMESTAMP OF THE INITIAL PAYMENT AS RECORDED BY OUR PAYMENT PROCESSOR.

To qualify for a refund under this Section 7.2:

You must not have activated, used, or benefited from a GC Radar free trial at any prior time, on this account or any other account

The refund request must be submitted by email to [email protected] within seventy-two (72) hours of the timestamp of your initial payment

Your account must not show evidence of fraud, abuse, scraping, bulk export, or violation of these Terms

The refund applies only to the initial subscription charge. Renewals, upgrades, and subsequent charges are not eligible

Each individual and each business entity is eligible for one (1) refund under this Section 7.2 in their lifetime

The seventy-two (72) hour window is measured from the exact timestamp of payment as recorded by our payment processor and is not extended for weekends, holidays, time zone differences, or any other reason. Refund requests submitted after the seventy-two (72) hour window are not eligible under this Section 7.2.

7.3 No Refunds for Free Trial Users

USERS WHO ACTIVATE OR USE A GC RADAR FREE TRIAL ARE NOT ELIGIBLE FOR ANY REFUND, INCLUDING THE THREE-DAY REFUND WINDOW IN SECTION 7.2. THE FREE TRIAL PERIOD IS YOUR EVALUATION WINDOW, AND BY ACCEPTING THE FREE TRIAL YOU WAIVE ANY RIGHT TO POST-PURCHASE REFUND.

This applies regardless of the duration of trial use, whether you logged in during the trial, whether you accessed any data, or whether you forgot to cancel before automatic conversion to paid subscription. The remedy for a free trial user who does not wish to continue is to cancel before the end of the trial period.

7.4 Discretionary Refunds

Outside the three-day window in Section 7.2, refunds may be issued solely at GC Radar’s discretion in extraordinary circumstances, including:

Documented technical failure that fully prevented platform access for an extended period and was caused solely by GC Radar

Verified duplicate charge or clear billing error caused by GC Radar

Verified unauthorized charge resulting from confirmed payment fraud

Other exceptional circumstances determined solely by GC Radar in good faith

Discretionary refund decisions are final and non-appealable.

7.5 What Does NOT Qualify for Refund

The following are explicitly NOT grounds for refund under any circumstances:

Dissatisfaction with the volume, quality, freshness, or conversion rate of permits or contacts

Inability to reach contacts or lack of interest from contacts when reached

Failure to close jobs, generate revenue, or achieve any business outcome

Inadequate due diligence on your part

Failure to cancel a subscription before renewal

Failure to use, log in to, or take advantage of features you paid for

Changes in your business strategy, market conditions, or personal circumstances

Pricing changes or finding similar services at lower prices

User error, misunderstanding of features, or technical issues on your end (internet, device, browser)

Any outcome-based complaint or claim

7.6 Cancellation by User

You may cancel your subscription at any time through your account settings or by emailing [email protected]. Cancellation takes effect at the end of the then-current billing period. You retain access through the end of your paid period. Cancellation does not entitle you to a refund of any portion of fees already paid.

8. CHARGEBACKS, PAYMENT DISPUTES, AND ANTI-FRAUD PROVISIONS

8.1 Contact Us First (Mandatory)

If you have a concern about any charge from GC Radar, you MUST contact [email protected] BEFORE filing a dispute, chargeback, or reversal request with any bank, credit card issuer, or payment provider. Filing a dispute before contacting GC Radar and allowing a reasonable opportunity to resolve the matter (not less than ten (10) business days from your written complaint) is a per se breach of these Terms and is itself an Improper Chargeback as defined below.

8.2 Definition of “Improper Chargeback”

An “Improper Chargeback” means any chargeback, dispute, ACH reversal, payment reversal, “request for evidence,” fraud claim, or similar payment dispute initiated by you (or by anyone with access to your payment instrument) that is not a Legitimate Chargeback as defined in Section 8.3. Improper Chargebacks include, without limitation, disputes filed because you:

Are dissatisfied with the service, data, lead volume, contact reachability, conversion rates, or any other outcome

Forgot to cancel before a monthly or annual renewal, or did not see a renewal notice

Did not log in, used the service less than expected, or did not extract your perceived value

Disagree with pricing, found a competitor at a lower price, or want to negotiate after the fact

Decided the service is not right for your business, market, or trade

Used the service for any period and now seek to recover fees outside the refund terms in Section 7

Filed a chargeback on any ground that these Terms (including Section 7) classify as non-refundable

Activated or used a free trial and were charged after auto-conversion to paid subscription

Filed a chargeback before contacting GC Radar at [email protected] and allowing the resolution period in Section 8.1

Filed a “fraud” or “unauthorized” chargeback when login records show the account was used by you, your employees, your contractors, or anyone you authorized

Filed a chargeback to circumvent the binding arbitration provisions in Section 21

8.3 Definition of “Legitimate Chargeback”

A “Legitimate Chargeback” is limited to:

Verified unauthorized use of your payment instrument by a person who did not have authority to use it (genuine third-party fraud, not buyer’s remorse)

A duplicate charge for the same transaction caused by a verifiable processor error

A charge in an amount different from the price you agreed to at checkout (excluding taxes, ACH discount adjustments, or auto-renewal at disclosed rates)

Anything outside this list is presumed to be an Improper Chargeback unless GC Radar agrees otherwise in writing.

8.4 Liquidated Damages and Recovery Amounts

You acknowledge that the actual damages caused by an Improper Chargeback (including lost time, processor penalties, reserve impacts, increased rolling reserves, dispute-rate threshold consequences, and administrative burden) are difficult or impossible to calculate precisely. You agree that the following amounts represent reasonable liquidated damages, not penalties, and become immediately due and payable upon notice from GC Radar:

A flat administrative recovery fee of TWO HUNDRED FIFTY DOLLARS ($250) per Improper Chargeback

The full disputed transaction amount, restored to GC Radar

All chargeback fees, dispute fees, and processor fees actually charged to GC Radar by Stripe, Helcim, or any other payment processor (typically $15 to $25 per dispute, but actual amounts apply)

All bank fees, ACH return fees, wire fees, and merchant service fees incurred by GC Radar in connection with the dispute

All reasonable attorneys’ fees, collections agency fees, court costs, and costs of investigation incurred by GC Radar in pursuing recovery

Interest on unpaid amounts at the maximum rate permitted under South Carolina law from the date of the chargeback until paid in full

All amounts under this Section 8.4 are due within thirty (30) days of demand. Failure to pay within thirty (30) days results in additional collection action and credit reporting to the extent permitted by law.

8.5 Recovery of Amounts Owed

Amounts that become due under Section 8.4 are a liquidated debt owed by you to GC Radar. GC Radar may pursue and recover that debt by any lawful means, including:

Invoicing you directly and treating the unpaid balance as a past-due account

Applying any unused subscription period, prepaid balance, account credit, or other amount held to your benefit as a setoff against amounts owed

Referring the debt to a licensed collections agency

Reporting the past-due debt to consumer or commercial credit reporting agencies, to the extent permitted by applicable law

Commencing arbitration or, where permitted under Section 21, a court proceeding to obtain and enforce a judgment for the amount owed, together with interest, fees, and costs as provided in Section 8.4

To the extent permitted by applicable law and by the operating rules of the applicable card or ACH network, you authorize GC Radar and its payment processors to charge a payment method you have provided for amounts owed under Section 8.4. GC Radar will not exercise this authorization in any manner prohibited by the operating rules of Visa, Mastercard, American Express, Discover, NACHA, or any other applicable network, and this authorization is limited accordingly. Where a payment method may not lawfully or compliantly be charged for a disputed or penalty amount, GC Radar will instead pursue the amount as a debt as described above rather than re-charging the payment method. Any partial recovery may be applied first to fees and liquidated damages and then to the original disputed amount.

8.6 Personal Guarantee for Entity Accounts

IF YOU SIGN UP, ACTIVATE A FREE TRIAL, OR AUTHORIZE PAYMENT ON BEHALF OF A BUSINESS ENTITY (LLC, CORPORATION, PARTNERSHIP, SOLE PROPRIETORSHIP DBA, OR ANY OTHER LEGAL ENTITY), THE NATURAL PERSON WHO SIGNS UP, ACCEPTS THESE TERMS, OR AUTHORIZES PAYMENT REPRESENTS AND WARRANTS THAT THEY ARE AUTHORIZED TO BIND THE ENTITY AND PERSONALLY GUARANTEES THE ENTITY’S OBLIGATIONS UNDER THIS SECTION 8.

This personal guarantee is limited to amounts owed in connection with Improper Chargebacks (including liquidated damages, recovery fees, attorneys’ fees, and collection costs under Section 8.4) and survives:

Termination of the entity’s GC Radar account

Dissolution, sale, merger, bankruptcy, or insolvency of the entity

Termination of these Terms

Your separation from the entity (whether by sale, departure, or otherwise)

You acknowledge that this personal guarantee is a material inducement for GC Radar to extend services to entity customers and that without it, GC Radar would not provide service to entities. To the maximum extent permitted by applicable law, you waive any defense of corporate veil, separate juridical personality, or limited liability with respect to amounts owed under Section 8.4. This guarantee is enforceable directly against you personally without any requirement that GC Radar first pursue the entity.

8.7 Pre-Stipulated Evidence of Service Delivery

You agree that, to the maximum extent permitted by applicable law and by the rules of the applicable card and ACH networks, the following constitute conclusive evidence of authorized service delivery, your acceptance of charges, and the absence of unauthorized use:

These Terms of Service, together with timestamped records of your acceptance (signup logs, IP address, user agent, and clickwrap acknowledgment)

Login records showing platform access from your account, including IP address and session data

Feature usage logs showing any interaction with the platform after signup

Email confirmations of subscription, renewal, upgrade, downgrade, or cancellation, sent to the address on your account

Stripe, Helcim, or other processor transaction records showing successful payment

Records of any setup call, support call, or other voice interaction

To the maximum extent permitted by applicable law, you agree not to dispute service delivery where any of the foregoing evidence exists, and you agree that arguments of “service not received,” “I never used it,” or “I didn’t know about the charge” are unsupported where login records, usage logs, or email-receipt evidence exists.

8.8 Acknowledgments Regarding Specific Defenses

In any chargeback, dispute, arbitration, or judicial proceeding related to a chargeback, and to the maximum extent permitted by applicable law, you agree that the following positions are without merit where the corresponding records exist:

“Lack of consent” for any charge that matches your subscription plan as configured at checkout

“Service not received” if any login record exists for your account

“Unauthorized charge” for any payment method you initially provided to GC Radar, including auto-renewals at the rate disclosed under Section 6.2

“I did not know it would auto-renew,” given the auto-renewal disclosure in Section 6.2

“I never used the service,” if any usage logs exist for your account

“I forgot to cancel,” given the cancellation procedures disclosed in Section 7.6

“The free trial was supposed to be free,” given the auto-conversion disclosure in Section 6.3

“Charge in error” if the charge matches the price-confirmation page you accepted at checkout

Nothing in this Section 8.8 purports to waive any right that applicable law or applicable network rules provide may not be waived; this Section operates only to the extent permitted by law.

8.9 Sharing of Information With Processors and Industry Databases

You consent, as a condition of using GC Radar, to GC Radar sharing your account information, transaction history, dispute activity, and account-violation history with:

Stripe, Helcim, and any other payment processor used by GC Radar

Visa, Mastercard, American Express, Discover, and other card network dispute resolution programs (including Verifi CDRN, Visa Compelling Evidence 3.0, Ethoca Alerts, and Mastercom)

Industry chargeback databases, merchant fraud-prevention services, and shared negative-data networks

Credit reporting agencies, to the extent permitted by law, for accounts in collection

Collections agencies engaged to recover amounts owed

Law enforcement agencies, where the chargeback constitutes suspected fraud, wire fraud, or other criminal conduct

Counsel and litigation support providers in any related dispute

8.10 Acknowledgment of Wire Fraud Risk

You acknowledge that knowingly filing a false chargeback after using and benefiting from a service may constitute wire fraud under 18 U.S.C. § 1343, which carries penalties of up to twenty (20) years imprisonment and substantial fines. While GC Radar prefers to resolve disputes amicably, GC Radar reserves the right, in its discretion, to refer genuine and egregious cases of chargeback fraud to the Federal Bureau of Investigation, the U.S. Secret Service, the U.S. Attorney’s Office, the Federal Trade Commission, state attorneys general, or other appropriate law enforcement agencies, and to cooperate fully in any resulting investigation or prosecution. GC Radar does not threaten criminal prosecution as a means of collecting a civil debt.

8.11 Permanent Ban Across Affiliates

Filing an Improper Chargeback automatically results in:

Immediate termination of all your GC Radar accounts (current and historical), without further notice

Permanent ban from creating any future GC Radar account, on any GC Radar product, in any jurisdiction

Cross-property ban that extends to all GC Radar affiliates and to any future product, service, brand, or platform owned, operated, or licensed by GC Radar or its affiliates

Flagging in any merchant fraud-prevention database GC Radar uses or contributes to

Forfeiture of any remaining subscription period, free trial period, prepaid balance, or promotional benefit, without refund

Voiding of any non-disclosure, non-disparagement, or other commercial protections previously extended to you

Attempts to circumvent the ban by creating a new account using a different name, entity, email address, payment method, IP address, or device are themselves a separate material breach and ground for additional damages and legal action.

8.12 Defense of Disputes

GC Radar will provide payment processors, banks, and arbitrators with all evidence required to defend any Improper Chargeback, including these Terms, your timestamped acceptance of these Terms, login and usage logs, payment records, email-receipt evidence, IP and session data, recordings of setup calls, and any communications evidencing your awareness of and benefit from the service. You waive any objection to GC Radar’s use, transmission, or production of this evidence in any forum.

8.13 No Waiver, Cumulative Remedies

The remedies in this Section 8 are cumulative and in addition to all other remedies available to GC Radar under these Terms, at law, or in equity. GC Radar’s decision not to pursue a particular remedy in any instance does not waive its right to pursue that or any other remedy in the future. Each Improper Chargeback is a separate breach.

8.14 Savings and Reformation

If any amount, fee, rate, remedy, or provision in this Section 8 is found by an arbitrator or court of competent jurisdiction to be unenforceable, excessive, or to constitute an unlawful penalty, that amount or provision will be automatically reduced, limited, or reformed to the maximum extent enforceable under applicable law rather than struck in its entirety, and the remainder of this Section 8 will remain in full force and effect. The liquidated-damages amounts in Section 8.4 represent the parties’ good-faith pre-estimate of damages that are genuinely difficult to quantify and are not intended as a penalty; if any such amount is nonetheless deemed an unenforceable penalty, GC Radar may instead recover its actual damages, fees, and costs. Nothing in this Section 8 limits any right or remedy that applicable law makes non-waivable.

9. DATA ACCURACY AND THIRD-PARTY SOURCES

9.1 Aggregated Data

GC Radar aggregates data from multiple government and third-party sources, including county and municipal permit portals, tax assessor records, deed and title records, and third-party contact data providers. Sources differ in format, completeness, refresh cadence, and reliability.

9.2 No Warranty of Accuracy

Data delivered through GC Radar may be outdated, incomplete, or incorrect; may contain errors carried over from source systems; and may be inconsistent across sources or updates. You must independently verify any data before acting on it.

9.3 Source Availability

Government data sources (including county permit portals) may change formats, terms of access, fee structures, or availability at any time. A source may also restrict, throttle, or block access for technical or policy reasons outside GC Radar’s control. GC Radar may, at its discretion, substitute alternative sources, modify coverage, or discontinue specific data types in response. Such changes are not grounds for refund or claim against GC Radar.

9.4 Third-Party Data Providers

GC Radar uses third-party providers (including, without limitation, services for phone validation, email verification, skip tracing, and identity matching) to enrich data. GC Radar is not responsible for errors, omissions, or service changes from these providers.

10. USER CONDUCT AND ACCEPTABLE USE

10.1 Prohibited Conduct

You agree NOT to engage in any of the following:

10.1.1 Illegal Activity

Using GC Radar for any unlawful purpose or in violation of any applicable law

Engaging in or facilitating fraud, money laundering, identity theft, or other crimes

Conducting unlicensed contracting, brokerage, or other regulated activity

10.1.2 Harassment and Abuse

Harassing, threatening, or intimidating any contact, property owner, or other user

Making excessive, repeated, or unwanted contact attempts after a request to stop

Calling outside permitted hours under federal or state law (typically 8:00 AM to 9:00 PM in the recipient’s local time zone, or stricter where required)

Ignoring do-not-contact requests

Impersonating a government agency, GC Radar, or any other party

10.1.3 Fraud and Misrepresentation

Misrepresenting your identity, license status, affiliation, or authority

Making false or misleading statements to contacts about your services

Using bait-and-switch tactics or deceptive marketing

Falsifying any information during account registration or onboarding configuration

10.1.4 System and Data Abuse

Scraping, harvesting, crawling, or systematically extracting data from the platform beyond the use rights granted by your subscription

Exporting, downloading, or transferring data in bulk for purposes outside your normal trade business operations

Reselling, redistributing, sublicensing, syndicating, or sharing GC Radar data with any party outside your authorized seat allocation

Using GC Radar data to build, train, improve, fine-tune, evaluate, benchmark, or operate any product or service that competes with GC Radar

Creating multiple accounts, sharing credentials, or otherwise circumventing seat caps, county caps, trade caps, or other restrictions

Reverse engineering, decompiling, disassembling, or attempting to derive source code or trade secrets from the platform

Attempting to gain unauthorized access to any system, account, or data

Introducing viruses, malware, or other harmful code

Engaging in any form of automated, programmatic, or non-human access (which is governed in detail in Section 10.2 below)

10.2 Prohibition on Automated Access, AI Agents, and Programmatic Use

GC Radar is licensed solely for direct, manual, human use by the natural person who holds an authorized seat. Any non-human, automated, or AI-mediated access is strictly prohibited and constitutes a material breach of these Terms.

10.2.1 No AI Agents or Large Language Models

Without limiting the foregoing, you specifically agree NOT to authorize, instruct, configure, or permit any of the following to access, navigate, query, log into, or interact with the GC Radar platform:

Any artificial intelligence agent, large language model (LLM), generative AI system, autonomous agent, or AI-powered automation tool, including without limitation Anthropic Claude, OpenAI ChatGPT, OpenAI Operator, Google Gemini, Microsoft Copilot, Meta Llama, xAI Grok, Perplexity, Mistral, DeepSeek, and any successor, derivative, fork, wrapper, or competing AI service whether commercial, open-source, or self-hosted

Any “AI assistant,” “AI agent,” “AI worker,” “virtual assistant,” “AI SDR,” “AI BDR,” or AI-powered service that interacts with web applications on a user’s behalf, regardless of how it is branded

Any retrieval-augmented generation (RAG) system, AI workflow tool, or agentic framework (including LangChain, LlamaIndex, AutoGPT, BabyAGI, CrewAI, n8n AI nodes, Zapier AI actions, Make AI modules, or equivalent) that ingests, queries, or routes GC Radar data

Any browser-control AI feature (including Claude Computer Use, OpenAI Operator, Google Project Mariner, Microsoft Copilot Vision, or equivalent) that uses GC Radar credentials or accesses the platform

10.2.2 No Browser Automation, Bots, or Scrapers

You agree NOT to access GC Radar using:

Browser automation frameworks, including without limitation Selenium, Puppeteer, Playwright, Cypress, WebdriverIO, or any equivalent

Headless browsers (including Headless Chrome, Headless Firefox, PhantomJS, and equivalents) used to extract data, automate workflows, or simulate user interaction

Bots, scripts, scrapers, crawlers, spiders, or any other programmatic means of accessing the platform

HTTP request libraries used to mimic browser sessions outside of explicitly authorized API endpoints (e.g., curl, requests, axios, fetch in non-interactive contexts) for data extraction or automation

Reverse-proxied access, MITM tooling, or any technique that intercepts or replays platform traffic

Browser extensions or userscripts that automate, copy, scrape, or modify GC Radar pages

10.2.3 No Programmatic Access Outside Authorized API

GC Radar may, in its discretion, offer authorized API access to certain customers under separate written agreement and with separate authentication credentials. Outside of such express written agreement, all programmatic access is prohibited. The dashboard, web interface, and integrations are designed for human use only and are not “APIs” available for general programmatic consumption.

10.2.4 No Use of GC Radar Data to Train or Improve AI

You agree NOT to use any data obtained from GC Radar (whether displayed, exported, or otherwise accessed) as input, training data, fine-tuning data, evaluation data, retrieval corpus, or context for any artificial intelligence or machine learning model, whether your own model, a third-party model, or a model embedded in a tool you use. This includes prohibition on:

Training, fine-tuning, or distilling any AI model on GC Radar data

Building any embedding index, vector database, or RAG knowledge base populated with GC Radar data

Feeding GC Radar data into AI prompt contexts for content generation, summarization, lead scoring, or other AI processing outside the platform

Using GC Radar data as test inputs, evaluation benchmarks, or red-team exercises for AI systems

Using GC Radar data to validate, ground, or improve any AI-generated permit data, contact data, or trade-services product

10.2.5 No Wrapper, Aggregator, or Republication Layer

You agree NOT to build, operate, or contribute to any wrapper, intermediary service, dashboard, alternative interface, aggregator, or layer that exposes, republishes, or resells GC Radar data through any non-GC Radar interface, whether AI-powered or not. This includes prohibition on building “ChatGPT for permits,” “AI permit assistant,” “Claude permit agent,” or any equivalent product that derives its functionality from GC Radar data or access.

10.2.6 Detection and Enforcement

GC Radar uses automated systems to detect non-human, automated, AI-mediated, or otherwise unauthorized access. Detection signals include, without limitation, abnormal request rates and patterns, headless browser fingerprints, automation framework signatures, AI vendor or cloud provider IP ranges, inhuman click and timing patterns, missing or modified browser features, atypical session shapes, AI-typical query language, and proxy or anonymization indicators. Detection of any such activity constitutes prima facie evidence of breach. GC Radar may, at its discretion and without notice:

Immediately suspend or terminate the account, with no refund and no obligation to refund any portion of the subscription period

Forfeit any free trial period, prepaid balance, or promotional benefit

Block IP addresses, devices, accounts, payment methods, and email domains associated with the violation

Apply the IP and competitive-protection remedies in Section 12, including injunctive relief

Pursue actual damages, statutory damages where available (including under the Computer Fraud and Abuse Act, 18 U.S.C. § 1030, where applicable), liquidated damages, and recovery of attorneys’ fees

Refer matters of suspected criminal computer abuse to the Federal Bureau of Investigation, U.S. Secret Service, or appropriate state authorities

10.2.7 No Carve-Out for “Helpful” or “Personal” Automation

The prohibitions in this Section 10.2 apply regardless of whether the automation, AI agent, or non-human access is described as “personal,” “helpful,” “for productivity,” “supervised,” “human-in-the-loop,” “AI-assisted but not autonomous,” or any similar framing. The use of an AI agent or automation tool to interact with GC Radar on your behalf is prohibited even if you direct, supervise, or initiate the interaction. The license is for direct human use of the interface, not AI-mediated use.

10.3 Consequences of Violation

Violations of this Section 10 may result in warnings, suspension, immediate permanent termination without refund, forfeiture of any unused subscription period, the recovery and damages remedies described in Section 12, legal action including injunctive relief, referral to law enforcement, and recovery of damages, costs, and attorneys’ fees. The remedies in this Section are cumulative and in addition to all other remedies available to GC Radar under these Terms, at law, or in equity.

11. REGULATORY COMPLIANCE AND USER OBLIGATIONS

11.1 TCPA, TSR, and Telemarketing Compliance

11.1.1 You Are Making the Calls

UNDERSTAND THIS: WHEN YOU CONTACT PROPERTY OWNERS, PERMIT APPLICANTS, OR ANY OTHER PERSON USING DATA OBTAINED FROM GC RADAR, YOU (AND NOT GC RADAR) ARE THE CALLER, TEXTER, OR EMAILER. YOU ARE LEGALLY RESPONSIBLE FOR COMPLIANCE WITH THE FEDERAL TELEPHONE CONSUMER PROTECTION ACT (TCPA), THE FEDERAL TELEMARKETING SALES RULE (TSR), THE FCC TCPA REGULATIONS, THE CAN-SPAM ACT, AND ALL APPLICABLE STATE TELEMARKETING, ANTI-ROBOCALL, AND CONSUMER PROTECTION LAWS.

11.1.2 Your Obligations

At a minimum, you must:

Maintain your own internal Do Not Call list and honor all opt-out requests immediately

Scrub against the National Do Not Call Registry and all applicable state DNC registries before initiating outreach

Obtain prior express written consent before placing any autodialed or prerecorded call or text to a wireless number

Limit outbound calls to permitted hours under federal and state law (typically 8:00 AM to 9:00 PM local time of the recipient, or stricter where required)

Provide accurate caller ID, identify yourself and your company at the start of each call, and provide opt-out mechanisms in any text or email outreach

Comply with state-specific telemarketing requirements (including but not limited to South Carolina, Florida, Texas, Tennessee, Oklahoma, and any other state where you place calls or where the recipient resides)

Maintain records of consent and opt-out requests for at least four (4) years

Train all employees, contractors, and agents on TCPA and state telemarketing compliance

Register for A2P 10DLC and comply with carrier requirements before sending any text messages

11.1.3 TCPA Penalty Exposure

TCPA violations carry statutory damages of $500 to $1,500 per call or text. State laws may add additional penalties. Class actions involving thousands of calls can result in multi-million-dollar judgments. You alone bear all risk of fines, penalties, settlements, judgments, defense costs, and reputational harm arising from your outreach activities.

11.1.4 GC Radar Is Not Liable for Your Outreach

GC Radar provides data only. GC Radar does not place calls, send texts, or send emails on your behalf. GC Radar has no liability for your outreach activities, regardless of whether the data provided was accurate, current, or matched to a person on a Do Not Call list.

11.2 Licensing and Trade Compliance

You are responsible for determining whether your activities require a contractor’s license, business license, sales tax permit, or other registration in each jurisdiction where you operate, and for maintaining all such licenses, registrations, bonds, and insurance in good standing. GC Radar does not verify your licensing and is not responsible for unlicensed activity.

11.3 Fair Business and Anti-Discrimination

You agree to operate in a manner that complies with all applicable anti-discrimination laws and to refrain from steering, targeting, or excluding any contact based on race, color, national origin, religion, sex (including gender identity and sexual orientation), familial status, disability, or any other protected class under federal, state, or local law.

11.4 Privacy and Data Protection Laws

When you receive contact information from GC Radar, you become a data controller (or equivalent) for that data. You must comply with all applicable privacy laws, including:

California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)

Virginia Consumer Data Protection Act (VCDPA)

Colorado Privacy Act (CPA)

Connecticut Data Privacy Act (CTDPA)

Other state privacy laws as enacted

CAN-SPAM and applicable email privacy laws

Any other privacy or data protection law applicable to your activities or to your contacts’ jurisdictions

You are responsible for providing required privacy notices, honoring data subject rights requests, and maintaining lawful basis for any processing.

11.5 Tax Obligations

You are solely responsible for all tax obligations arising from your business activities, including income, self-employment, sales and use, payroll, and any other applicable taxes. GC Radar does not provide tax advice.

11.6 Compliance Indemnification

You agree to indemnify, defend, and hold harmless GC Radar from any claims, demands, fines, penalties, judgments, damages, costs, and reasonable attorneys’ fees arising from your violation of any law or regulation, including but not limited to TCPA, TSR, CAN-SPAM, state telemarketing laws, anti-discrimination laws, licensing laws, privacy laws, and tax laws. See Section 20 for the full indemnification terms.

12. INTELLECTUAL PROPERTY

12.1 Ownership

All software, source code, databases, schemas, algorithms, scoring methodologies, enrichment pipelines, scrapers, user interfaces, designs, content, documentation, trademarks, service marks, logos, and trade dress associated with GC Radar are the exclusive property of GC Radar and its affiliates and are protected by U.S. and international copyright, trademark, trade secret, patent, and other intellectual property laws. All rights not expressly granted to you in these Terms are reserved.

12.2 Limited License to You

Subject to your continuing compliance with these Terms, GC Radar grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the platform and the data provided through it, solely for your own internal trade business operations during the term of your subscription. This license terminates automatically upon termination of your subscription or these Terms.

12.3 Restrictions

You shall not:

Copy, modify, adapt, translate, or create derivative works of the platform or the data

Resell, redistribute, syndicate, sublicense, or otherwise transfer the data outside your authorized seat allocation

Use the data to develop, train, improve, market, or operate any product or service that competes with GC Radar

Remove or alter any proprietary notices, marks, or labels on the platform or in the data

Use any GC Radar trademark, service mark, logo, or trade name without our prior written consent

12.4 Enforcement

Violations of this Section 12 may result in immediate termination of your account without refund and legal action, including injunctive relief, actual damages, statutory damages, disgorgement of profits, and recovery of attorneys’ fees and costs. You acknowledge that monetary damages alone may be inadequate for breaches of this Section and that GC Radar is entitled to seek equitable relief.

13. THIRD-PARTY SERVICES AND INTEGRATIONS

13.1 Third-Party Dependencies

GC Radar relies on third-party services, including but not limited to:

Stripe and Helcim for payment processing

Cloud infrastructure and hosting providers

Third-party data providers and contact enrichment services

Email, SMS, and notification platforms

CRM integration platforms (including GoHighLevel and others)

County and municipal permit portals

Analytics and monitoring tools

13.2 No Liability for Third-Party Issues

GC Radar is not responsible for outages, errors, data losses, security incidents, pricing changes, terms changes, or service discontinuations of any third-party service or integration. If a critical third-party service becomes unavailable, GC Radar will use commercially reasonable efforts to find alternatives but does not guarantee uninterrupted service.

13.3 Third-Party Terms

Your use of integrated third-party services may be subject to additional terms imposed by those providers. You are responsible for compliance with such terms.

14. SERVICE AVAILABILITY AND MODIFICATIONS

14.1 No Uptime Guarantee

GC Radar does not guarantee any specific uptime, availability, or performance level. The platform may be temporarily unavailable due to scheduled maintenance, emergency repairs, infrastructure failures, third-party outages, security incidents, or force majeure.

14.2 Modifications and Discontinuation

GC Radar may, at its discretion, add, modify, remove, or discontinue any feature, county, trade coverage, integration, or service offering at any time. Material changes affecting paying subscribers will be communicated by email where reasonably practicable.

14.3 Beta Features

GC Radar may offer beta, preview, or experimental features identified as such. Beta features are provided AS-IS, may change or be discontinued at any time, may contain bugs, and are not covered by any service-level commitment. You should not rely on beta features for critical business operations.

14.4 No Refund for Downtime or Changes

Platform unavailability, feature changes, or feature discontinuation are not grounds for refund or compensation except as expressly provided in Section 7.

15. USER CONTENT AND FEEDBACK

15.1 User-Uploaded Content

You may upload notes, files, configurations, integrations, or other content to your GC Radar account (“User Content”). You retain ownership of your User Content. You grant GC Radar a worldwide, non-exclusive, royalty-free license to use, store, display, reproduce, modify, and process your User Content as necessary to provide the platform, perform backups, comply with legal obligations, and enforce these Terms.

15.2 Your Responsibility

You are solely responsible for the legality, accuracy, and appropriateness of your User Content. You must not upload content that is illegal, infringing, defamatory, harassing, or otherwise harmful, or that contains malware. You represent that you have all rights necessary to upload and use your User Content.

15.3 Feedback

If you submit feedback, suggestions, ideas, or feature requests to GC Radar, you grant GC Radar a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, modify, implement, and commercialize that feedback without restriction or compensation to you.

15.4 Customer Identification in Marketing

GC Radar may identify you by company name and general descriptor (such as “roofing contractor in South Carolina”) in customer lists or marketing materials. We will not use specific testimonials, quotes, logos, or detailed case studies without your prior written consent. You may opt out of customer-list identification by emailing [email protected].

16. PRIVACY AND DATA PROTECTION

Your use of GC Radar is also governed by our Privacy Policy, available at gcradar.io/privacy. The Privacy Policy is incorporated into these Terms by reference. By using GC Radar, you consent to our collection and use of your information as described in the Privacy Policy.

17. MONITORING AND QUALITY ASSURANCE

17.1 Platform Monitoring

GC Radar monitors platform usage for security, fraud prevention, performance optimization, terms enforcement, customer support, and quality assurance.

17.2 Setup Call Recording

Setup calls, activation calls, support calls, and other voice interactions with GC Radar may be recorded for quality assurance, training, dispute resolution, and compliance. Where required by law, you will be notified at the start of the call. By participating in such calls, you consent to recording.

17.3 Usage Telemetry

GC Radar collects telemetry on platform usage (login times, feature usage, query patterns, integration activity) for service operation and improvement.

18. ACCOUNT SUSPENSION AND TERMINATION

18.1 Termination by You

You may cancel your subscription as described in Section 7.6. Account closure is effective at the end of your current billing period. Closure does not entitle you to a refund of any portion of fees already paid.

18.2 Termination by GC Radar

GC Radar may suspend or terminate your account, with or without notice, for any of the following reasons:

Material breach of these Terms

Suspected fraud, abuse, or illegal activity

Improper chargeback or payment dispute

Violation of intellectual property or data restrictions

Harassment of contacts or other users

Security risk to the platform or other users

Operating multiple accounts to circumvent limits

Non-payment or repeated payment failures

Any conduct that GC Radar reasonably determines threatens the integrity of the platform or its users

18.3 Effect of Termination for Cause

Upon termination by GC Radar for cause, you immediately lose access to the platform without refund of any fees, and any remaining subscription term is forfeited. The following provisions survive termination: representations and warranties; warranty disclaimers; limitation of liability; indemnification; intellectual property; dispute resolution and arbitration; and any other provisions that by their nature should survive.

18.4 Data After Termination

You are responsible for exporting any data you wish to retain BEFORE termination. After termination, GC Radar has no obligation to retain or provide access to your data and may delete it in accordance with our retention policies. You may not create a new account to regain access to data from a terminated account.

19. LIMITATION OF LIABILITY

19.1 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GC RADAR AND ITS AFFILIATES, OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, AGENTS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING:

Lost profits, lost revenue, lost sales, or lost business opportunities

Lost data, lost goodwill, or lost reputation

Business interruption or downtime

Cost of substitute goods or services

Failed jobs, lost bids, or unwon contracts

Regulatory fines, penalties, judgments, or settlements imposed on you

Legal fees or litigation costs you incur

Wasted time or effort

Any other indirect or consequential damages

The foregoing applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and regardless of whether GC Radar was advised of the possibility of such damages.

19.2 Liability Cap

GC RADAR’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THESE TERMS, THE PLATFORM, OR ANY DATA OR SERVICES, REGARDLESS OF FORM OF ACTION, WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO GC RADAR IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

19.3 Third-Party Conduct

GC Radar is not liable for the acts, omissions, statements, or conduct of any third party, including property owners, contractors, agents, payment processors, data providers, or government agencies.

19.4 Basis of the Bargain

You acknowledge that the limitations in this Section 19 are essential elements of the bargain between you and GC Radar, that the fees charged reflect these limitations, and that GC Radar would not provide the platform without these limitations. These limitations apply even if a limited remedy fails of its essential purpose.

19.5 Jurisdictional Carve-Out

Some jurisdictions do not permit the exclusion or limitation of certain damages. Where such limits cannot be excluded, GC Radar’s liability is limited to the maximum extent permitted by applicable law.

20. INDEMNIFICATION

20.1 Your Indemnification Obligation

You agree to indemnify, defend (at GC Radar’s option), and hold harmless GC Radar and its affiliates, officers, managers, members, employees, agents, contractors, successors, and assigns (the “Indemnified Parties”) from any and all claims, demands, actions, suits, proceedings, liabilities, judgments, settlements, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

Your access to or use of the platform

Your breach of these Terms

Your violation of any law or regulation, including telemarketing, anti-spam, anti-discrimination, licensing, privacy, and tax laws

Your outreach activities, including any TCPA, TSR, CAN-SPAM, or state-law claim arising from calls, texts, or emails you send to contacts obtained through GC Radar

Any agreement, communication, or transaction between you and any contact, property owner, or other third party

Your business operations, licensing status, insurance, bonding, or workmanship

Your User Content, marketing materials, or representations to third parties

Any negligence, gross negligence, willful misconduct, or fraud by you, your employees, contractors, or agents

Any infringement of third-party intellectual property by you

20.2 TCPA-Specific Indemnification

YOU SPECIFICALLY AND EXPRESSLY INDEMNIFY GC RADAR FROM ANY CLAIM, INDIVIDUAL OR CLASS ACTION, REGULATORY PROCEEDING, FINE, PENALTY, SETTLEMENT, OR JUDGMENT ARISING FROM CALLS, TEXTS, OR EMAILS YOU SEND TO CONTACTS OBTAINED THROUGH GC RADAR, REGARDLESS OF WHETHER THE VIOLATION WAS INTENTIONAL, NEGLIGENT, OR INADVERTENT, AND REGARDLESS OF WHETHER GC RADAR’S DATA WAS ACCURATE OR INACCURATE.

20.3 Defense and Settlement

GC Radar may, at its option, assume exclusive defense and control of any matter subject to indemnification by you. You will cooperate fully and will not settle any claim without GC Radar’s prior written consent (not to be unreasonably withheld) if such settlement requires GC Radar to admit liability, pay money, or take or refrain from any action.

20.4 Survival

This indemnification obligation survives termination of your account and these Terms.

21. DISPUTE RESOLUTION AND ARBITRATION

21.1 Informal Resolution

Before initiating any formal proceeding, you agree to contact GC Radar at [email protected] and attempt to resolve the dispute through good-faith negotiations for at least thirty (30) days. Your notice must include your name, account information, a detailed description of the dispute, and the relief sought.

21.2 Binding Arbitration

Any dispute, claim, or controversy arising from or relating to these Terms, the platform, or GC Radar that cannot be resolved informally will be resolved through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will be conducted:

In Charleston County, South Carolina, or remotely as the parties agree

Before a single arbitrator selected under AAA rules

In English

Under the substantive law of the State of South Carolina (without regard to conflict of law principles)

The arbitrator’s award is final and binding, and judgment may be entered in any court of competent jurisdiction.

21.3 Class Action Waiver

YOU AND GC RADAR AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU EXPRESSLY WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

21.4 Jury Trial Waiver

YOU AND GC RADAR EACH WAIVE ANY RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE ARISING FROM OR RELATED TO THESE TERMS.

21.5 Exceptions

Either party may seek injunctive or equitable relief in court to protect intellectual property, prevent unauthorized use, or prevent irreparable harm. Either party may also bring qualifying claims in small claims court as an alternative to arbitration.

21.6 Costs

Each party will bear its own attorneys’ fees and costs in arbitration unless the arbitrator determines otherwise under applicable law. AAA filing fees and arbitrator compensation will be paid in accordance with AAA rules.

21.7 Governing Law

These Terms are governed by and construed under the laws of the State of South Carolina, without regard to conflict of law principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

21.8 Venue for Non-Arbitrable Claims

To the extent any claim is not subject to arbitration, the claim will be brought exclusively in the state or federal courts located in Charleston County, South Carolina, and you consent to the personal jurisdiction of such courts.

21.9 Limitations Period

Any claim arising from or related to these Terms or your use of GC Radar must be brought within ONE (1) YEAR after the cause of action first accrues. Otherwise, the claim is permanently barred, except where applicable law prohibits such limitation.

22. GENERAL PROVISIONS

22.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms or written agreements expressly incorporated, constitute the entire agreement between you and GC Radar and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.

22.2 Severability

If any provision is held unenforceable, that provision will be limited or modified to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

22.3 No Waiver

GC Radar’s failure to enforce any right or provision is not a waiver. No waiver is effective unless made in writing and signed by an authorized representative of GC Radar.

22.4 Assignment

You may not assign or transfer these Terms or your account without GC Radar’s prior written consent. Any attempted assignment in violation of this Section is void. GC Radar may assign these Terms freely, including to an affiliate, a successor in connection with a merger, acquisition, reorganization, or sale of assets, or otherwise.

22.5 Force Majeure

GC Radar is not liable for any failure or delay caused by events beyond its reasonable control, including acts of God, natural disasters, hurricanes, fires, floods, war, terrorism, civil unrest, embargoes, governmental action, pandemics, public health emergencies, telecommunications outages, third-party service failures, cyber attacks, and labor disputes.

22.6 Notices

GC Radar may provide notice to you by email to the address on your account, by in-platform notification, or by posting on our website. Such electronic notice satisfies any legal requirement that notice be in writing. Notices to GC Radar must be sent to [email protected] or to GC Radar LLC, 845 Houston Northcutt Boulevard, Suite 1072, Mount Pleasant, SC 29464.

22.7 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and GC Radar. Neither party has authority to bind the other.

22.8 Survival

All provisions that by their nature should survive termination will survive, including ownership, warranty disclaimers, indemnification, limitation of liability, dispute resolution, and payment obligations for services already rendered.

22.9 Interpretation

Section headings are for convenience only. These Terms will be interpreted by their plain meaning without presumption against the drafter.

22.10 Third-Party Beneficiaries

Except for GC Radar’s affiliates, officers, managers, members, employees, agents, contractors, successors, and assigns (each of whom is an intended third-party beneficiary of the indemnification and limitation of liability provisions), these Terms do not confer third-party beneficiary rights on any other person or entity.

22.11 Export Control

You will comply with all applicable U.S. export control and sanctions laws and may not access or use GC Radar from any jurisdiction where such access would violate U.S. law.

23. CONTACT INFORMATION

Questions, concerns, support requests, refund requests, and legal notices should be directed to:

Mount Pleasant, South Carolina 29464

ACKNOWLEDGMENT AND ACCEPTANCE

By creating an account, starting a free trial, making a purchase, or using any feature of GC Radar, you acknowledge that:

You have READ these Terms in their entirety

You UNDERSTAND these Terms, including the binding arbitration, class action waiver, jury trial waiver, limitation of liability, refund limitations, AI and automation prohibitions, personal guarantee for chargebacks, and indemnification provisions

You AGREE to be bound by these Terms

You understand this is a LEGALLY BINDING AGREEMENT

You understand GC Radar is a software platform only and makes NO guarantees about data accuracy, lead quality, conversion rates, or business outcomes

You are solely responsible for ALL regulatory compliance, including TCPA, TSR, CAN-SPAM, anti-discrimination, licensing, and privacy laws

You understand the refund policy: a one-time seventy-two (72) hour refund window for non-trial signups, and NO refunds for users who activate or use a free trial

You understand that NO AI agent, large language model, browser automation tool, bot, or scraper may access GC Radar on your behalf, and that detection of such access results in immediate termination without refund

You understand that filing an Improper Chargeback triggers liquidated damages of $250 plus the disputed amount plus all fees and attorneys’ fees, and that if you signed up on behalf of a business entity, YOU PERSONALLY GUARANTEE these amounts

You understand that knowingly filing a false chargeback after using a service may constitute wire fraud under federal law

You understand improper chargebacks may result in immediate account termination, permanent ban across all GC Radar properties and affiliates, credit reporting, collections action, industry database flagging, and referral to law enforcement

You have had the opportunity to consult legal counsel before agreeing to these Terms

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF GC RADAR.

END OF TERMS OF SERVICE

Version 1.0 | Effective: May 4, 2026

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